# Twilio: On Call Engineers are Investigating an issue

> Twilio status incident “On Call Engineers are Investigating an issue” on 2024-10-24: impact none (vendor’s label), 33 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/vj5b9nnrt84f
Last updated: 2024-10-24T21:04:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-10-24 20:31 UTC · Resolved: 2024-10-24 21:04 UTC · Duration: 33 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/vj5b9nnrt84f](https://status.twilio.com/incidents/vj5b9nnrt84f)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-10-24 21:04 UTC: This issue affecting Voice SDK Insights gateway errors has been mitigated, and it's describe as a retroactive incident at the link below: https://status.twilio.com/incidents/7j5rd36c097k

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-10-24 20:31 UTC, resolved after 33 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/vj5b9nnrt84f
- Citation: Twilio, “On Call Engineers are Investigating an issue” (2024-10-24 20:31 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/vj5b9nnrt84f (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an issue (2024-10-24)](https://rewindex.com/company/twilio/incidents/vj5b9nnrt84f)`


---
Canonical: https://rewindex.com/company/twilio/incidents/vj5b9nnrt84f · Markdown: https://rewindex.com/company/twilio/incidents/vj5b9nnrt84f.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/vj5b9nnrt84f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:14:00.543Z