# Twilio: Active Phone Numbers Page Fails to Load in IE1 and AU1 Regions

> Twilio status incident “Active Phone Numbers Page Fails to Load in IE1 and AU1 Regions” on 2023-09-11: impact minor (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/vf7k72m763n3
Last updated: 2023-09-11T22:41:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-11 20:50 UTC · Resolved: 2023-09-11 22:41 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/vf7k72m763n3](https://status.twilio.com/incidents/vf7k72m763n3)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-09-11 22:41 UTC: While investigating loading errors for users in IE1 and AU1 users attempting to load the Active Phone Numbers page, engineers found that the root cause for these errors is the same as the errors described at https://status.twilio.com/incidents/d807x0r52yjt - Console Pages and API Keys Fail to Load in IE1 and AU1 Regions. The issue remains, but for clarity's sake we are closing this issue, and will provide future updates there.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-09-11 20:50 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/vf7k72m763n3
- Citation: Twilio, “Active Phone Numbers Page Fails to Load in IE1 and AU1 Regions” (2023-09-11 20:50 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/vf7k72m763n3 (CC BY 4.0).
- Markdown link: `[Twilio: Active Phone Numbers Page Fails to Load in IE1 and AU1 Regions (2023-09-11)](https://rewindex.com/company/twilio/incidents/vf7k72m763n3)`


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Canonical: https://rewindex.com/company/twilio/incidents/vf7k72m763n3 · Markdown: https://rewindex.com/company/twilio/incidents/vf7k72m763n3.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/vf7k72m763n3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:41:26.278Z