# Twilio: Automated Alert: Minimal Customer Impact

> Twilio status incident “Automated Alert: Minimal Customer Impact” on 2021-03-26: impact minor (vendor’s label), 23 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/vbx9m16pm7rf
Last updated: 2021-03-26T15:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-03-26 14:44 UTC · Resolved: 2021-03-26 15:07 UTC · Duration: 23 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/vbx9m16pm7rf](https://status.twilio.com/incidents/vbx9m16pm7rf)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-03-26 15:07 UTC: We have fully investigated the delivery report delays when sending SMS from Twilio short codes to US Verizon Wireless, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-03-26 14:44 UTC, resolved after 23 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/vbx9m16pm7rf
- Citation: Twilio, “Automated Alert: Minimal Customer Impact” (2021-03-26 14:44 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/vbx9m16pm7rf (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: Minimal Customer Impact (2021-03-26)](https://rewindex.com/company/twilio/incidents/vbx9m16pm7rf)`


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Canonical: https://rewindex.com/company/twilio/incidents/vbx9m16pm7rf · Markdown: https://rewindex.com/company/twilio/incidents/vbx9m16pm7rf.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/vbx9m16pm7rf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:33:28.247Z