# Twilio: Authentication failing on ‘user’ and ‘project’ settings pages in the console

> Twilio status incident “Authentication failing on ‘user’ and ‘project’ settings pages in the console” on 2020-04-01: impact minor (vendor’s label), 21 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/v75kj21nzpwr
Last updated: 2020-04-02T00:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-04-01 23:50 UTC · Resolved: 2020-04-02 00:11 UTC · Duration: 21 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/v75kj21nzpwr](https://status.twilio.com/incidents/v75kj21nzpwr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-04-02 00:11 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-04-01 23:50 UTC, resolved after 21 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/v75kj21nzpwr
- Citation: Twilio, “Authentication failing on ‘user’ and ‘project’ settings pages in the console” (2020-04-01 23:50 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/v75kj21nzpwr (CC BY 4.0).
- Markdown link: `[Twilio: Authentication failing on ‘user’ and ‘project’ settings pages in the console (2020-04-01)](https://rewindex.com/company/twilio/incidents/v75kj21nzpwr)`


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Canonical: https://rewindex.com/company/twilio/incidents/v75kj21nzpwr · Markdown: https://rewindex.com/company/twilio/incidents/v75kj21nzpwr.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/v75kj21nzpwr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:26:11.837Z