# Twilio: Elevated Error Rates for a Subset of Verify Users

> Twilio status incident “Elevated Error Rates for a Subset of Verify Users” on 2023-04-12: impact minor (vendor’s label), 7.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/v593jswk4ypz
Last updated: 2023-04-13T04:20:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-04-12 20:38 UTC · Resolved: 2023-04-13 04:20 UTC · Duration: 7.7 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/v593jswk4ypz](https://status.twilio.com/incidents/v593jswk4ypz)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-04-13 04:20 UTC: We are no longer experiencing elevated error rates with Verify for a subset of customers. The issue has been resolved, and the service is functioning normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-04-12 20:38 UTC, resolved after 7.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/v593jswk4ypz
- Citation: Twilio, “Elevated Error Rates for a Subset of Verify Users” (2023-04-12 20:38 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/v593jswk4ypz (CC BY 4.0).
- Markdown link: `[Twilio: Elevated Error Rates for a Subset of Verify Users (2023-04-12)](https://rewindex.com/company/twilio/incidents/v593jswk4ypz)`


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Canonical: https://rewindex.com/company/twilio/incidents/v593jswk4ypz · Markdown: https://rewindex.com/company/twilio/incidents/v593jswk4ypz.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/v593jswk4ypz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:13:19.280Z