# Twilio: Twilio Voice Insights and Video Data Not Available

> Twilio status incident “Twilio Voice Insights and Video Data Not Available” on 2023-11-07: impact minor (vendor’s label), 7.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/v0q0hdx3jfz3
Last updated: 2023-11-08T02:29:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-11-07 18:52 UTC · Resolved: 2023-11-08 02:29 UTC · Duration: 7.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/v0q0hdx3jfz3](https://status.twilio.com/incidents/v0q0hdx3jfz3)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-11-08 02:29 UTC: The replay of video quality metrics records has concluded and are available via console, along with the video room summary and event records. The incident is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-11-07 18:52 UTC, resolved after 7.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/v0q0hdx3jfz3
- Citation: Twilio, “Twilio Voice Insights and Video Data Not Available” (2023-11-07 18:52 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/v0q0hdx3jfz3 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio Voice Insights and Video Data Not Available (2023-11-07)](https://rewindex.com/company/twilio/incidents/v0q0hdx3jfz3)`


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Canonical: https://rewindex.com/company/twilio/incidents/v0q0hdx3jfz3 · Markdown: https://rewindex.com/company/twilio/incidents/v0q0hdx3jfz3.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/v0q0hdx3jfz3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:48:16.648Z