# Twilio: Flex Ui 2.15 Token Refresh Issue Calls Dropping

> Twilio status incident “Flex Ui 2.15 Token Refresh Issue Calls Dropping” on 2025-12-11: impact minor (vendor’s label), 4 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/v00vcw7z5kq1
Last updated: 2025-12-15T16:41:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-11 21:10 UTC · Resolved: 2025-12-15 16:41 UTC · Duration: 4 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/v00vcw7z5kq1](https://status.twilio.com/incidents/v00vcw7z5kq1)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-12-15 16:41 UTC: Our engineers have implemented a fix for the high impact bug with Flex UI 2.15. A new patch has been released, and the customers should not encounter any other errors.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-12-11 21:10 UTC, resolved after 4 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/v00vcw7z5kq1
- Citation: Twilio, “Flex Ui 2.15 Token Refresh Issue Calls Dropping” (2025-12-11 21:10 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/v00vcw7z5kq1 (CC BY 4.0).
- Markdown link: `[Twilio: Flex Ui 2.15 Token Refresh Issue Calls Dropping (2025-12-11)](https://rewindex.com/company/twilio/incidents/v00vcw7z5kq1)`


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Canonical: https://rewindex.com/company/twilio/incidents/v00vcw7z5kq1 · Markdown: https://rewindex.com/company/twilio/incidents/v00vcw7z5kq1.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/v00vcw7z5kq1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:40:59.025Z