# Twilio: Devices using Super SIM may Experience Failures to Connect to the Network

> Twilio status incident “Devices using Super SIM may Experience Failures to Connect to the Network” on 2020-08-27: impact minor (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/twrt5wxrsmjm
Last updated: 2020-08-27T17:50:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-08-27 15:41 UTC · Resolved: 2020-08-27 17:50 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/twrt5wxrsmjm](https://status.twilio.com/incidents/twrt5wxrsmjm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-08-27 17:50 UTC: Our engineering team has resolved the issue with devices using super sim which may experience failures to connect to the network.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-08-27 15:41 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/twrt5wxrsmjm
- Citation: Twilio, “Devices using Super SIM may Experience Failures to Connect to the Network” (2020-08-27 15:41 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/twrt5wxrsmjm (CC BY 4.0).
- Markdown link: `[Twilio: Devices using Super SIM may Experience Failures to Connect to the Network (2020-08-27)](https://rewindex.com/company/twilio/incidents/twrt5wxrsmjm)`


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Canonical: https://rewindex.com/company/twilio/incidents/twrt5wxrsmjm · Markdown: https://rewindex.com/company/twilio/incidents/twrt5wxrsmjm.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/twrt5wxrsmjm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:55:04.911Z