# Twilio: SMS Delivery Failures on Du and Etisalat Network in United Arab Emirates

> Twilio status incident “SMS Delivery Failures on Du and Etisalat Network in United Arab Emirates” on 2026-02-14: impact minor (vendor’s label), 39 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/trnbn130hw4y
Last updated: 2026-03-25T16:09:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-14 09:31 UTC · Resolved: 2026-03-25 16:09 UTC · Duration: 39 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/trnbn130hw4y](https://status.twilio.com/incidents/trnbn130hw4y)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-03-25 16:09 UTC: While we continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Given the limited number of customers impacted, Twilio will contact those impacted directly once actionable updates have been received from our Carrier Partner.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-02-14 09:31 UTC, resolved after 39 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/trnbn130hw4y
- Citation: Twilio, “SMS Delivery Failures on Du and Etisalat Network in United Arab Emirates” (2026-02-14 09:31 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/trnbn130hw4y (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Failures on Du and Etisalat Network in United Arab Emirates (2026-02-14)](https://rewindex.com/company/twilio/incidents/trnbn130hw4y)`


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Canonical: https://rewindex.com/company/twilio/incidents/trnbn130hw4y · Markdown: https://rewindex.com/company/twilio/incidents/trnbn130hw4y.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/trnbn130hw4y · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:32:53.214Z