# Twilio: Twilio Conferences, Calls, JS and Mobile Client, SIP, PSTN, SIP Trunking, and Video Failures in DE1

> Twilio status incident “Twilio Conferences, Calls, JS and Mobile Client, SIP, PSTN, SIP Trunking, and Video Failures in DE1” on 2024-08-28: impact none (vendor’s label), 45 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/tjpnjx87jhlx
Last updated: 2024-08-28T19:07:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-08-28 18:22 UTC · Resolved: 2024-08-28 19:07 UTC · Duration: 45 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/tjpnjx87jhlx](https://status.twilio.com/incidents/tjpnjx87jhlx)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-08-28 19:07 UTC: Twilio Conference, Video, and Calls API was degraded for 10 minutes between 11:12 and 11:22 Pacific Time on 08/27/2024. During this period of time, customers may have experienced conferences, calls, JS and mobile client, SIP, PSTN, SIP trunking, and video failures in DE1. This resulted in API 5xx errors or high latency. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-08-28 18:22 UTC, resolved after 45 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/tjpnjx87jhlx
- Citation: Twilio, “Twilio Conferences, Calls, JS and Mobile Client, SIP, PSTN, SIP Trunking, and Video Failures in DE1” (2024-08-28 18:22 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/tjpnjx87jhlx (CC BY 4.0).
- Markdown link: `[Twilio: Twilio Conferences, Calls, JS and Mobile Client, SIP, PSTN, SIP Trunking, and Video Failures in DE1 (2024-08-28)](https://rewindex.com/company/twilio/incidents/tjpnjx87jhlx)`


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Canonical: https://rewindex.com/company/twilio/incidents/tjpnjx87jhlx · Markdown: https://rewindex.com/company/twilio/incidents/tjpnjx87jhlx.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/tjpnjx87jhlx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:12:08.119Z