# Twilio: SMS Delivery Degradation From Twilio Toll-Free Numbers to US Carriers

> Twilio status incident “SMS Delivery Degradation From Twilio Toll-Free Numbers to US Carriers” on 2021-12-15: impact minor (vendor’s label), 3.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/tjn9sqv5b9l6
Last updated: 2021-12-15T19:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-12-15 16:02 UTC · Resolved: 2021-12-15 19:02 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/tjn9sqv5b9l6](https://status.twilio.com/incidents/tjn9sqv5b9l6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-12-15 19:02 UTC: We are no longer experiencing SMS delivery delays when sending messages to US Carriers from Toll-Free Numbers and long codes over T-Mobile and Sprint. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-12-15 16:02 UTC, resolved after 3.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/tjn9sqv5b9l6
- Citation: Twilio, “SMS Delivery Degradation From Twilio Toll-Free Numbers to US Carriers” (2021-12-15 16:02 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/tjn9sqv5b9l6 (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Degradation From Twilio Toll-Free Numbers to US Carriers (2021-12-15)](https://rewindex.com/company/twilio/incidents/tjn9sqv5b9l6)`


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Canonical: https://rewindex.com/company/twilio/incidents/tjn9sqv5b9l6 · Markdown: https://rewindex.com/company/twilio/incidents/tjn9sqv5b9l6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/tjn9sqv5b9l6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:07:04.028Z