# Twilio: Flex Issue - Customers Getting 502 Bad Gateway Error When Calling TaskRouter API

> Twilio status incident “Flex Issue - Customers Getting 502 Bad Gateway Error When Calling TaskRouter API” on 2022-02-22: impact minor (vendor’s label), 3.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/tg81600wltxx
Last updated: 2022-02-23T00:36:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-02-22 20:54 UTC · Resolved: 2022-02-23 00:36 UTC · Duration: 3.7 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/tg81600wltxx](https://status.twilio.com/incidents/tg81600wltxx)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-02-23 00:36 UTC: For Flex, when calling the TaskRouter API, is now operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-02-22 20:54 UTC, resolved after 3.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/tg81600wltxx
- Citation: Twilio, “Flex Issue - Customers Getting 502 Bad Gateway Error When Calling TaskRouter API” (2022-02-22 20:54 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/tg81600wltxx (CC BY 4.0).
- Markdown link: `[Twilio: Flex Issue - Customers Getting 502 Bad Gateway Error When Calling TaskRouter API (2022-02-22)](https://rewindex.com/company/twilio/incidents/tg81600wltxx)`


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Canonical: https://rewindex.com/company/twilio/incidents/tg81600wltxx · Markdown: https://rewindex.com/company/twilio/incidents/tg81600wltxx.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/tg81600wltxx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:19:36.632Z