# Twilio: Whatsapp Sandbox console page not loading

> Twilio status incident “Whatsapp Sandbox console page not loading” on 2026-04-20: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/tc4xwk37fc14
Last updated: 2026-04-20T23:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-04-20 23:30 UTC · Resolved: 2026-04-20 23:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/tc4xwk37fc14](https://status.twilio.com/incidents/tc4xwk37fc14)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-04-20 23:30 UTC: Twilio customers were experiencing an error loading the WhatsApp Try It Out Sandbox page between 4/20 11:57 PM UTC and 4/21 15:34 PM UTC. The incident has been resolved and the WhatsApp Sandbox page is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2026-04-20 23:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/tc4xwk37fc14
- Citation: Twilio, “Whatsapp Sandbox console page not loading” (2026-04-20 23:30 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/tc4xwk37fc14 (CC BY 4.0).
- Markdown link: `[Twilio: Whatsapp Sandbox console page not loading (2026-04-20)](https://rewindex.com/company/twilio/incidents/tc4xwk37fc14)`


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Canonical: https://rewindex.com/company/twilio/incidents/tc4xwk37fc14 · Markdown: https://rewindex.com/company/twilio/incidents/tc4xwk37fc14.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/tc4xwk37fc14 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:43:18.654Z