# Twilio: Automated Alert: No Customer Impact

> Twilio status incident “Automated Alert: No Customer Impact” on 2020-12-29: impact minor (vendor’s label), 2.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/t9xdz9nm24rq
Last updated: 2020-12-29T14:19:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-12-29 11:42 UTC · Resolved: 2020-12-29 14:19 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/t9xdz9nm24rq](https://status.twilio.com/incidents/t9xdz9nm24rq)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-12-29 14:19 UTC: We have fully investigated the delivery delay issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. We learned that this was a restriction and not an incident. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-12-29 11:42 UTC, resolved after 2.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/t9xdz9nm24rq
- Citation: Twilio, “Automated Alert: No Customer Impact” (2020-12-29 11:42 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/t9xdz9nm24rq (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: No Customer Impact (2020-12-29)](https://rewindex.com/company/twilio/incidents/t9xdz9nm24rq)`


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Canonical: https://rewindex.com/company/twilio/incidents/t9xdz9nm24rq · Markdown: https://rewindex.com/company/twilio/incidents/t9xdz9nm24rq.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/t9xdz9nm24rq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:19:28.521Z