# Twilio: Support Center experiencing degradation of service

> Twilio status incident “Support Center experiencing degradation of service” on 2018-08-08: impact minor (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/t7c6ltx3tjgk
Last updated: 2018-08-08T18:29:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-08-08 16:23 UTC · Resolved: 2018-08-08 18:29 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/t7c6ltx3tjgk](https://status.twilio.com/incidents/t7c6ltx3tjgk)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2018-08-08 18:29 UTC: The issue has been resolved and all the systems are operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2018-08-08 16:23 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/t7c6ltx3tjgk
- Citation: Twilio, “Support Center experiencing degradation of service” (2018-08-08 16:23 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/t7c6ltx3tjgk (CC BY 4.0).
- Markdown link: `[Twilio: Support Center experiencing degradation of service (2018-08-08)](https://rewindex.com/company/twilio/incidents/t7c6ltx3tjgk)`


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Canonical: https://rewindex.com/company/twilio/incidents/t7c6ltx3tjgk · Markdown: https://rewindex.com/company/twilio/incidents/t7c6ltx3tjgk.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/t7c6ltx3tjgk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:47:46.131Z