# Twilio: On Call Engineers are Investigating

> Twilio status incident “On Call Engineers are Investigating” on 2021-02-04: impact minor (vendor’s label), 36 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/t79sfy5r9ds6
Last updated: 2021-02-04T19:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-02-04 18:52 UTC · Resolved: 2021-02-04 19:28 UTC · Duration: 36 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/t79sfy5r9ds6](https://status.twilio.com/incidents/t79sfy5r9ds6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-02-04 19:28 UTC: We are still investigating issues with Voice Media stream billing, however, we have consolidated all impacting products into one incident. You can check the status of this here: https://status.twilio.com/incidents/x38xs9nt3wnh.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-02-04 18:52 UTC, resolved after 36 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/t79sfy5r9ds6
- Citation: Twilio, “On Call Engineers are Investigating” (2021-02-04 18:52 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/t79sfy5r9ds6 (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating (2021-02-04)](https://rewindex.com/company/twilio/incidents/t79sfy5r9ds6)`


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Canonical: https://rewindex.com/company/twilio/incidents/t79sfy5r9ds6 · Markdown: https://rewindex.com/company/twilio/incidents/t79sfy5r9ds6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/t79sfy5r9ds6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:01:12.835Z