# Twilio: Elevated Call Queue Times in Flex

> Twilio status incident “Elevated Call Queue Times in Flex” on 2021-11-29: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/t6chfrxqkbjz
Last updated: 2021-11-29T22:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-11-29 21:13 UTC · Resolved: 2021-11-29 22:30 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/t6chfrxqkbjz](https://status.twilio.com/incidents/t6chfrxqkbjz)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-11-29 22:30 UTC: Delays in Flex call queue times has been resolved and Flex is operating normally at this time. This incident is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-11-29 21:13 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/t6chfrxqkbjz
- Citation: Twilio, “Elevated Call Queue Times in Flex” (2021-11-29 21:13 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/t6chfrxqkbjz (CC BY 4.0).
- Markdown link: `[Twilio: Elevated Call Queue Times in Flex (2021-11-29)](https://rewindex.com/company/twilio/incidents/t6chfrxqkbjz)`


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Canonical: https://rewindex.com/company/twilio/incidents/t6chfrxqkbjz · Markdown: https://rewindex.com/company/twilio/incidents/t6chfrxqkbjz.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/t6chfrxqkbjz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:22:48.999Z