# Twilio: Account Portal Degraded Affecting Subset of Console Users During Login or Signup

> Twilio status incident “Account Portal Degraded Affecting Subset of Console Users During Login or Signup” on 2024-07-19: impact minor (vendor’s label), 7.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/t63hph1cckt4
Last updated: 2024-07-19T16:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-19 09:18 UTC · Resolved: 2024-07-19 16:33 UTC · Duration: 7.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/t63hph1cckt4](https://status.twilio.com/incidents/t63hph1cckt4)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-07-19 16:33 UTC: Our Account Portal experienced an issue affecting Identity Console and Console Navigation. The functionality has been restored and all the the systems are working fine now.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-07-19 09:18 UTC, resolved after 7.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/t63hph1cckt4
- Citation: Twilio, “Account Portal Degraded Affecting Subset of Console Users During Login or Signup” (2024-07-19 09:18 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/t63hph1cckt4 (CC BY 4.0).
- Markdown link: `[Twilio: Account Portal Degraded Affecting Subset of Console Users During Login or Signup (2024-07-19)](https://rewindex.com/company/twilio/incidents/t63hph1cckt4)`


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Canonical: https://rewindex.com/company/twilio/incidents/t63hph1cckt4 · Markdown: https://rewindex.com/company/twilio/incidents/t63hph1cckt4.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/t63hph1cckt4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:39:43.473Z