# Twilio: Voice Intelligence May Be Experiencing Delays Processing Their Transcriptions When Using Sentiment Analysis or Summarisation Features

> Twilio status incident “Voice Intelligence May Be Experiencing Delays Processing Their Transcriptions When Using Sentiment Analysis or Summarisation Features” on 2024-05-31: impact minor (vendor’s label), 53 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/t5jpr9tgt1yw
Last updated: 2024-05-31T07:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-31 06:21 UTC · Resolved: 2024-05-31 07:14 UTC · Duration: 53 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/t5jpr9tgt1yw](https://status.twilio.com/incidents/t5jpr9tgt1yw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-05-31 07:14 UTC: All requests have now been reprocessed, and Voice Intelligence is operating normally at this time. This incident is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-05-31 06:21 UTC, resolved after 53 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/t5jpr9tgt1yw
- Citation: Twilio, “Voice Intelligence May Be Experiencing Delays Processing Their Transcriptions When Using Sentiment Analysis or Summarisation Features” (2024-05-31 06:21 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/t5jpr9tgt1yw (CC BY 4.0).
- Markdown link: `[Twilio: Voice Intelligence May Be Experiencing Delays Processing Their Transcriptions When Using Sentiment Analysis or Summarisation Features (2024-05-31)](https://rewindex.com/company/twilio/incidents/t5jpr9tgt1yw)`


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Canonical: https://rewindex.com/company/twilio/incidents/t5jpr9tgt1yw · Markdown: https://rewindex.com/company/twilio/incidents/t5jpr9tgt1yw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/t5jpr9tgt1yw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:34:40.502Z