# Twilio: Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-24 14:37 UTC · Resolved: 2026-09-24 19:35 UTC · Duration: 5.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/t3j1pnzhbrr0](https://status.twilio.com/incidents/t3j1pnzhbrr0)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-09-24 19:35 UTC: The incident for Conversation Intelligence (classic) is experiencing issue processing Language Operators which may cause a delay in Operator Results and Transcriptions being available has been resolved and it is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/t3j1pnzhbrr0 · Markdown: https://rewindex.com/company/twilio/incidents/t3j1pnzhbrr0.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/t3j1pnzhbrr0 · Generated 2026-10-19T23:37:45.243Z