# Twilio: Orchestration Requests Going to Websockets Gateway Receiving Error 500.

> Twilio status incident “Orchestration Requests Going to Websockets Gateway Receiving Error 500.” on 2023-12-12: impact minor (vendor’s label), 55 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/t3547z60qgl6
Last updated: 2023-12-12T20:27:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-12-12 19:32 UTC · Resolved: 2023-12-12 20:27 UTC · Duration: 55 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/t3547z60qgl6](https://status.twilio.com/incidents/t3547z60qgl6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-12-12 20:27 UTC: The issue with orchestration requests going to Websockets Gateway has been resolved and Conversations is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-12-12 19:32 UTC, resolved after 55 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/t3547z60qgl6
- Citation: Twilio, “Orchestration Requests Going to Websockets Gateway Receiving Error 500.” (2023-12-12 19:32 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/t3547z60qgl6 (CC BY 4.0).
- Markdown link: `[Twilio: Orchestration Requests Going to Websockets Gateway Receiving Error 500. (2023-12-12)](https://rewindex.com/company/twilio/incidents/t3547z60qgl6)`


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Canonical: https://rewindex.com/company/twilio/incidents/t3547z60qgl6 · Markdown: https://rewindex.com/company/twilio/incidents/t3547z60qgl6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/t3547z60qgl6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:45:09.326Z