# Twilio: SMS Delivery Delays to US Short and Long Codes for Multiple Networks (311-489)

> Twilio status incident “SMS Delivery Delays to US Short and Long Codes for Multiple Networks (311-489)” on 2021-08-25: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/szgy7mvdzkfs
Last updated: 2021-08-25T18:18:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-08-25 18:18 UTC · Resolved: 2021-08-25 18:18 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/szgy7mvdzkfs](https://status.twilio.com/incidents/szgy7mvdzkfs)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-08-25 18:18 UTC: SMS deliveries to US short codes and long codes were degraded for 17 minutes between 09:03 and 09:20 Pacific Time on 08/25/2021. During this period, customers may have experienced delivery delays. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-08-25 18:18 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/szgy7mvdzkfs
- Citation: Twilio, “SMS Delivery Delays to US Short and Long Codes for Multiple Networks (311-489)” (2021-08-25 18:18 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/szgy7mvdzkfs (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays to US Short and Long Codes for Multiple Networks (311-489) (2021-08-25)](https://rewindex.com/company/twilio/incidents/szgy7mvdzkfs)`


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Canonical: https://rewindex.com/company/twilio/incidents/szgy7mvdzkfs · Markdown: https://rewindex.com/company/twilio/incidents/szgy7mvdzkfs.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/szgy7mvdzkfs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:25:43.991Z