# Twilio: Help Center Assistant and Intelligent Discovery Assistant Issues

> Twilio status incident “Help Center Assistant and Intelligent Discovery Assistant Issues” on 2024-09-24: impact minor (vendor’s label), 4.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/sy3rzbkq9knl
Last updated: 2024-09-24T21:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-24 16:57 UTC · Resolved: 2024-09-24 21:24 UTC · Duration: 4.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/sy3rzbkq9knl](https://status.twilio.com/incidents/sy3rzbkq9knl)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-09-24 21:24 UTC: The Help Center Assistant and Intelligent Discovery Assistant issues has been resolved and are operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-09-24 16:57 UTC, resolved after 4.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/sy3rzbkq9knl
- Citation: Twilio, “Help Center Assistant and Intelligent Discovery Assistant Issues” (2024-09-24 16:57 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/sy3rzbkq9knl (CC BY 4.0).
- Markdown link: `[Twilio: Help Center Assistant and Intelligent Discovery Assistant Issues (2024-09-24)](https://rewindex.com/company/twilio/incidents/sy3rzbkq9knl)`


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Canonical: https://rewindex.com/company/twilio/incidents/sy3rzbkq9knl · Markdown: https://rewindex.com/company/twilio/incidents/sy3rzbkq9knl.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/sy3rzbkq9knl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:42:21.792Z