# Twilio: Voice Insight Errors

> Twilio status incident “Voice Insight Errors” on 2023-03-29: impact minor (vendor’s label), 2.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/swtsqny2w939
Last updated: 2023-03-29T20:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-03-29 17:19 UTC · Resolved: 2023-03-29 20:14 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/swtsqny2w939](https://status.twilio.com/incidents/swtsqny2w939)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-03-29 20:14 UTC: The small percentage of voice SDK error events being published to the Voice Insights gateway has been identified. Our investigation revealed that all of the errors were limited to unsupported versions of our SDKs. The service is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-03-29 17:19 UTC, resolved after 2.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/swtsqny2w939
- Citation: Twilio, “Voice Insight Errors” (2023-03-29 17:19 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/swtsqny2w939 (CC BY 4.0).
- Markdown link: `[Twilio: Voice Insight Errors (2023-03-29)](https://rewindex.com/company/twilio/incidents/swtsqny2w939)`


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Canonical: https://rewindex.com/company/twilio/incidents/swtsqny2w939 · Markdown: https://rewindex.com/company/twilio/incidents/swtsqny2w939.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/swtsqny2w939 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:58:08.746Z