# Twilio: Issue Replaying Recordings of Conversations in Flex Insights

> Twilio status incident “Issue Replaying Recordings of Conversations in Flex Insights” on 2021-06-23: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/swdgjjqqf64s
Last updated: 2021-06-23T18:10:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-06-23 16:50 UTC · Resolved: 2021-06-23 18:10 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/swdgjjqqf64s](https://status.twilio.com/incidents/swdgjjqqf64s)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-06-23 18:10 UTC: Playback of recordings of conversations in Flex Insights is operating normally at this time. The issue has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-06-23 16:50 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/swdgjjqqf64s
- Citation: Twilio, “Issue Replaying Recordings of Conversations in Flex Insights” (2021-06-23 16:50 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/swdgjjqqf64s (CC BY 4.0).
- Markdown link: `[Twilio: Issue Replaying Recordings of Conversations in Flex Insights (2021-06-23)](https://rewindex.com/company/twilio/incidents/swdgjjqqf64s)`


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Canonical: https://rewindex.com/company/twilio/incidents/swdgjjqqf64s · Markdown: https://rewindex.com/company/twilio/incidents/swdgjjqqf64s.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/swdgjjqqf64s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:19:43.990Z