# Twilio: Brief period of degraded audio quality in Programmable Voice WebRTC Client

> Twilio status incident “Brief period of degraded audio quality in Programmable Voice WebRTC Client” on 2016-08-10: impact minor (vendor’s label), 45 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/sv4vkb5zyb9w
Last updated: 2016-08-10T15:48:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-08-10 15:03 UTC · Resolved: 2016-08-10 15:48 UTC · Duration: 45 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/sv4vkb5zyb9w](https://status.twilio.com/incidents/sv4vkb5zyb9w)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2016-08-10 15:48 UTC: Network performance has returned to normal and remained stable since 7:52am Pacific Time. We are continuing to investigate the root cause of the brief increase in packet loss.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2016-08-10 15:03 UTC, resolved after 45 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/sv4vkb5zyb9w
- Citation: Twilio, “Brief period of degraded audio quality in Programmable Voice WebRTC Client” (2016-08-10 15:03 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/sv4vkb5zyb9w (CC BY 4.0).
- Markdown link: `[Twilio: Brief period of degraded audio quality in Programmable Voice WebRTC Client (2016-08-10)](https://rewindex.com/company/twilio/incidents/sv4vkb5zyb9w)`


---
Canonical: https://rewindex.com/company/twilio/incidents/sv4vkb5zyb9w · Markdown: https://rewindex.com/company/twilio/incidents/sv4vkb5zyb9w.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/sv4vkb5zyb9w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:54:16.307Z