# Twilio: Issues with Sticky Sender Functionality for Subset of to Numbers when Sending SMS using Messaging Services

> Twilio status incident “Issues with Sticky Sender Functionality for Subset of to Numbers when Sending SMS using Messaging Services” on 2021-08-18: impact minor (vendor’s label), 7 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/smdncxz0l2r9
Last updated: 2021-08-25T18:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-08-18 20:42 UTC · Resolved: 2021-08-25 18:40 UTC · Duration: 7 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/smdncxz0l2r9](https://status.twilio.com/incidents/smdncxz0l2r9)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-08-25 18:40 UTC: The incident causing Issues with Sticky Sender Functionality for a Subset of "to" Numbers when Sending SMS using Messaging Services has been resolved, except for a small number of customers. We are closing this incident and will reach out to these customers individually for further follow-ups.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-08-18 20:42 UTC, resolved after 7 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/smdncxz0l2r9
- Citation: Twilio, “Issues with Sticky Sender Functionality for Subset of to Numbers when Sending SMS using Messaging Services” (2021-08-18 20:42 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/smdncxz0l2r9 (CC BY 4.0).
- Markdown link: `[Twilio: Issues with Sticky Sender Functionality for Subset of to Numbers when Sending SMS using Messaging Services (2021-08-18)](https://rewindex.com/company/twilio/incidents/smdncxz0l2r9)`


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Canonical: https://rewindex.com/company/twilio/incidents/smdncxz0l2r9 · Markdown: https://rewindex.com/company/twilio/incidents/smdncxz0l2r9.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/smdncxz0l2r9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:08:31.609Z