# Twilio: SMS Delivery Delays to Viettel Network in Burundi

> Twilio status incident “SMS Delivery Delays to Viettel Network in Burundi” on 2024-05-12: impact minor (vendor’s label), 3 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/sl3604fh5y9m
Last updated: 2024-05-15T01:12:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-12 12:31 UTC · Resolved: 2024-05-15 01:12 UTC · Duration: 3 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/sl3604fh5y9m](https://status.twilio.com/incidents/sl3604fh5y9m)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-05-15 01:12 UTC: Given the current situation in Africa where multiple undersea Internet cables that serve Africa have been severed. Our Engineers have detected multiple network degradations over multiple countries in Africa, for that reason, we have merged this into one incident report. For the latest updates, please refer to our ongoing Status updates here: https://status.twilio.com/incidents/98qvm65n93ft

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-05-12 12:31 UTC, resolved after 3 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/sl3604fh5y9m
- Citation: Twilio, “SMS Delivery Delays to Viettel Network in Burundi” (2024-05-12 12:31 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/sl3604fh5y9m (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays to Viettel Network in Burundi (2024-05-12)](https://rewindex.com/company/twilio/incidents/sl3604fh5y9m)`


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Canonical: https://rewindex.com/company/twilio/incidents/sl3604fh5y9m · Markdown: https://rewindex.com/company/twilio/incidents/sl3604fh5y9m.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/sl3604fh5y9m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:24:42.535Z