# Twilio: Error When Submitting Tickets on help.twilio.com

> Twilio status incident “Error When Submitting Tickets on help.twilio.com” on 2026-05-06: impact minor (vendor’s label), 2.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/sj2rb14xy2z5
Last updated: 2026-05-06T13:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-06 11:01 UTC · Resolved: 2026-05-06 13:23 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/sj2rb14xy2z5](https://status.twilio.com/incidents/sj2rb14xy2z5)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-05-06 13:23 UTC: The issue with submitting support tickets on help.twilio.com has been resolved and is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-05-06 11:01 UTC, resolved after 2.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/sj2rb14xy2z5
- Citation: Twilio, “Error When Submitting Tickets on help.twilio.com” (2026-05-06 11:01 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/sj2rb14xy2z5 (CC BY 4.0).
- Markdown link: `[Twilio: Error When Submitting Tickets on help.twilio.com (2026-05-06)](https://rewindex.com/company/twilio/incidents/sj2rb14xy2z5)`


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Canonical: https://rewindex.com/company/twilio/incidents/sj2rb14xy2z5 · Markdown: https://rewindex.com/company/twilio/incidents/sj2rb14xy2z5.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/sj2rb14xy2z5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:33:01.623Z