# Twilio: Voice Quality Degradation with Inbound and Outbound calls to Taiwan Phone numbers

> Twilio status incident “Voice Quality Degradation with Inbound and Outbound calls to Taiwan Phone numbers” on 2021-12-13: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/shw79tnmrq68
Last updated: 2021-12-13T14:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-12-13 11:42 UTC · Resolved: 2021-12-13 14:11 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/shw79tnmrq68](https://status.twilio.com/incidents/shw79tnmrq68)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-12-13 14:11 UTC: The issue affecting voice quality degradation with inbound and outbound calls to Taiwan phone numbers has been resolved, and the service is functioning normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-12-13 11:42 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/shw79tnmrq68
- Citation: Twilio, “Voice Quality Degradation with Inbound and Outbound calls to Taiwan Phone numbers” (2021-12-13 11:42 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/shw79tnmrq68 (CC BY 4.0).
- Markdown link: `[Twilio: Voice Quality Degradation with Inbound and Outbound calls to Taiwan Phone numbers (2021-12-13)](https://rewindex.com/company/twilio/incidents/shw79tnmrq68)`


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Canonical: https://rewindex.com/company/twilio/incidents/shw79tnmrq68 · Markdown: https://rewindex.com/company/twilio/incidents/shw79tnmrq68.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/shw79tnmrq68 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:01:08.359Z