# Twilio: Issue with Flex UI Agent Experience

> Twilio status incident “Issue with Flex UI Agent Experience” on 2025-03-06: impact minor (vendor’s label), 25 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/s5f5mj4h0v25
Last updated: 2025-03-06T14:25:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-03-06 14:00 UTC · Resolved: 2025-03-06 14:25 UTC · Duration: 25 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/s5f5mj4h0v25](https://status.twilio.com/incidents/s5f5mj4h0v25)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-03-06 14:25 UTC: We have fully investigated the potential issue with Flex UI Agent Experience triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-03-06 14:00 UTC, resolved after 25 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/s5f5mj4h0v25
- Citation: Twilio, “Issue with Flex UI Agent Experience” (2025-03-06 14:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/s5f5mj4h0v25 (CC BY 4.0).
- Markdown link: `[Twilio: Issue with Flex UI Agent Experience (2025-03-06)](https://rewindex.com/company/twilio/incidents/s5f5mj4h0v25)`


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Canonical: https://rewindex.com/company/twilio/incidents/s5f5mj4h0v25 · Markdown: https://rewindex.com/company/twilio/incidents/s5f5mj4h0v25.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/s5f5mj4h0v25 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:00:43.430Z