# Twilio: SMS Delivery Delays from Twilio to Orange France

> Twilio status incident “SMS Delivery Delays from Twilio to Orange France” on 2026-10-21: impact minor (vendor’s label), 12 h, 7 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/s5d65fzxc6fv
Last updated: 2026-10-21T22:43:07Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-21 10:23 UTC · Resolved: 2026-10-21 22:39 UTC · Duration: 12 h
- Updates: 7 · Affected components: CARRIER NETWORK - SMS, Europe, SMS, Europe
- [Vendor status page: https://stspg.io/bs2g25zjnsyl](https://stspg.io/bs2g25zjnsyl)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-21 10:23 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **investigating** 2026-10-21 11:24 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in France. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-10-21 13:36 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-21 14:37 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-10-21 16:37 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **monitoring** 2026-10-21 20:41 UTC: We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **resolved** 2026-10-21 22:39 UTC: The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in France is operating normally.

## Rewindex changes for this incident

- 2026-10-21 11:33 UTC: [Incident updated: SMS Delivery Delays from Twilio to Orange France](https://rewindex.com/change/rf6898f3666103f.md)
- 2026-10-21 13:43 UTC: [Incident updated: SMS Delivery Delays from Twilio to Orange France](https://rewindex.com/change/rbe05c6d2cbbf2c.md)
- 2026-10-21 14:43 UTC: [Incident updated: SMS Delivery Delays from Twilio to Orange France](https://rewindex.com/change/r4e759a01ad8a33.md)
- 2026-10-21 16:43 UTC: [Incident updated: SMS Delivery Delays from Twilio to Orange France](https://rewindex.com/change/r5c442b0f8f5fd5.md)
- 2026-10-21 20:43 UTC: [Incident updated: SMS Delivery Delays from Twilio to Orange France](https://rewindex.com/change/r0cb4369bf8db76.md)
- 2026-10-21 22:43 UTC: [Incident updated: SMS Delivery Delays from Twilio to Orange France](https://rewindex.com/change/rdc2fa3abc659fa.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-10-21 10:23 UTC, resolved after 12 h, 7 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/s5d65fzxc6fv
- Citation: Twilio, “SMS Delivery Delays from Twilio to Orange France” (2026-10-21 10:23 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/s5d65fzxc6fv (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays from Twilio to Orange France (2026-10-21)](https://rewindex.com/company/twilio/incidents/s5d65fzxc6fv)`


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Canonical: https://rewindex.com/company/twilio/incidents/s5d65fzxc6fv · Markdown: https://rewindex.com/company/twilio/incidents/s5d65fzxc6fv.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/s5d65fzxc6fv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:49:15.301Z