# Twilio: Our Engineers are Investigating an Issue with Call quality issue to Multiple networks in Phillipines

> Twilio status incident “Our Engineers are Investigating an Issue with Call quality issue to Multiple networks in Phillipines” on 2026-01-01: impact none (vendor’s label), 34 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/rz70cpwkl1qr
Last updated: 2026-01-01T07:43:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-01 07:09 UTC · Resolved: 2026-01-01 07:43 UTC · Duration: 34 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/rz70cpwkl1qr](https://status.twilio.com/incidents/rz70cpwkl1qr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-01-01 07:43 UTC: Twilio \[Voice\] was degraded for 2hours an 16 minutes minutes between 22:43 21/12/2025 and 00:59 22/12/2025 Pacific Time . During this period of time customers may have experienced \[problem symptoms such as interrupted calls and messages\]. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2026-01-01 07:09 UTC, resolved after 34 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/rz70cpwkl1qr
- Citation: Twilio, “Our Engineers are Investigating an Issue with Call quality issue to Multiple networks in Phillipines” (2026-01-01 07:09 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/rz70cpwkl1qr (CC BY 4.0).
- Markdown link: `[Twilio: Our Engineers are Investigating an Issue with Call quality issue to Multiple networks in Phillipines (2026-01-01)](https://rewindex.com/company/twilio/incidents/rz70cpwkl1qr)`


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Canonical: https://rewindex.com/company/twilio/incidents/rz70cpwkl1qr · Markdown: https://rewindex.com/company/twilio/incidents/rz70cpwkl1qr.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/rz70cpwkl1qr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:49:46.156Z