# Twilio: Increased API latency for subset of customers

> Twilio status incident “Increased API latency for subset of customers” on 2021-10-06: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/rr37l48268g7
Last updated: 2021-10-06T02:31:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-10-06 02:31 UTC · Resolved: 2021-10-06 02:31 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/rr37l48268g7](https://status.twilio.com/incidents/rr37l48268g7)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-10-06 02:31 UTC: REST API was degraded for 60 minutes between 18:00 and 19:00 Pacific Time on 10/05/2021. During this period, customers may have experienced latency issue using our API's. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-10-06 02:31 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/rr37l48268g7
- Citation: Twilio, “Increased API latency for subset of customers” (2021-10-06 02:31 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/rr37l48268g7 (CC BY 4.0).
- Markdown link: `[Twilio: Increased API latency for subset of customers (2021-10-06)](https://rewindex.com/company/twilio/incidents/rr37l48268g7)`


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Canonical: https://rewindex.com/company/twilio/incidents/rr37l48268g7 · Markdown: https://rewindex.com/company/twilio/incidents/rr37l48268g7.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/rr37l48268g7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:56:07.999Z