# Twilio: On Call Engineers are Investigating an issue with Flex

> Twilio status incident “On Call Engineers are Investigating an issue with Flex” on 2025-10-16: impact none (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/rpknz43snmqs
Last updated: 2025-10-16T23:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-10-16 22:22 UTC · Resolved: 2025-10-16 23:30 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/rpknz43snmqs](https://status.twilio.com/incidents/rpknz43snmqs)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-10-16 23:30 UTC: We have fully investigated the Flex issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-10-16 22:22 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/rpknz43snmqs
- Citation: Twilio, “On Call Engineers are Investigating an issue with Flex” (2025-10-16 22:22 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/rpknz43snmqs (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an issue with Flex (2025-10-16)](https://rewindex.com/company/twilio/incidents/rpknz43snmqs)`


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Canonical: https://rewindex.com/company/twilio/incidents/rpknz43snmqs · Markdown: https://rewindex.com/company/twilio/incidents/rpknz43snmqs.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/rpknz43snmqs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:12:15.490Z