# Twilio: Partial Loss of Inbound SMS Messages

> Twilio status incident “Partial Loss of Inbound SMS Messages” on 2020-09-05: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/rkhdm2nm6x12
Last updated: 2020-09-05T00:38:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-09-05 00:38 UTC · Resolved: 2020-09-05 00:38 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/rkhdm2nm6x12](https://status.twilio.com/incidents/rkhdm2nm6x12)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-09-05 00:38 UTC: Twilio Programmable Messaging was degraded for 7 minutes between 4 Sep 2020 15:50 and 15:57 Pacific Time. During this period of time customers may have experienced a partial loss of inbound SMS messages. A small fraction of inbound multi-segmented SMS messages may have encountered the 30009 Missing Inbound Segment error. The issue has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2020-09-05 00:38 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/rkhdm2nm6x12
- Citation: Twilio, “Partial Loss of Inbound SMS Messages” (2020-09-05 00:38 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/rkhdm2nm6x12 (CC BY 4.0).
- Markdown link: `[Twilio: Partial Loss of Inbound SMS Messages (2020-09-05)](https://rewindex.com/company/twilio/incidents/rkhdm2nm6x12)`


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Canonical: https://rewindex.com/company/twilio/incidents/rkhdm2nm6x12 · Markdown: https://rewindex.com/company/twilio/incidents/rkhdm2nm6x12.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/rkhdm2nm6x12 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:55:08.204Z