# Twilio: Issue with Multiple Products Due to Degradation in our US East Data Center

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-12-07 15:57 UTC · Resolved: 2021-12-08 05:39 UTC · Duration: 14 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/rgz6jbw51x4v](https://status.twilio.com/incidents/rgz6jbw51x4v)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-12-08 05:39 UTC: Issue with multiple products due to degradation in our US East data center has been resolved and all affected services are operating normally at this time. Please contact our Customer Support if you need a copy of the incident report.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/rgz6jbw51x4v · Markdown: https://rewindex.com/company/twilio/incidents/rgz6jbw51x4v.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/rgz6jbw51x4v · Generated 2026-10-18T09:59:52.927Z