# Twilio: On Call Engineers are Investigating an issue with Events in segment

> Twilio status incident “On Call Engineers are Investigating an issue with Events in segment” on 2024-12-17: impact none (vendor’s label), 2.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/rfw8sz9vfd3x
Last updated: 2024-12-17T03:11:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-12-17 00:36 UTC · Resolved: 2024-12-17 03:11 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/rfw8sz9vfd3x](https://status.twilio.com/incidents/rfw8sz9vfd3x)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-12-17 03:11 UTC: The incident causing potential issues with events in the segment has been resolved, except for a small number of customers. We are closing this incident and will reach out to these customers individually for further follow-ups.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-12-17 00:36 UTC, resolved after 2.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/rfw8sz9vfd3x
- Citation: Twilio, “On Call Engineers are Investigating an issue with Events in segment” (2024-12-17 00:36 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/rfw8sz9vfd3x (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an issue with Events in segment (2024-12-17)](https://rewindex.com/company/twilio/incidents/rfw8sz9vfd3x)`


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Canonical: https://rewindex.com/company/twilio/incidents/rfw8sz9vfd3x · Markdown: https://rewindex.com/company/twilio/incidents/rfw8sz9vfd3x.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/rfw8sz9vfd3x · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:44:59.345Z