# Twilio: JWT Authentication Throwing 500s From Invalid Keys

> Twilio status incident “JWT Authentication Throwing 500s From Invalid Keys” on 2023-02-03: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/rfcvzgk1qqnc
Last updated: 2023-02-03T19:33:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-02-03 19:33 UTC · Resolved: 2023-02-03 19:33 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/rfcvzgk1qqnc](https://status.twilio.com/incidents/rfcvzgk1qqnc)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-02-03 19:33 UTC: Scoped Auth Service was degraded for 2 minutes between 9:41 and 9:43 Pacific Time on 02/03/2023. During this period, customers may have experienced 500s instead of 401s. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-02-03 19:33 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/rfcvzgk1qqnc
- Citation: Twilio, “JWT Authentication Throwing 500s From Invalid Keys” (2023-02-03 19:33 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/rfcvzgk1qqnc (CC BY 4.0).
- Markdown link: `[Twilio: JWT Authentication Throwing 500s From Invalid Keys (2023-02-03)](https://rewindex.com/company/twilio/incidents/rfcvzgk1qqnc)`


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Canonical: https://rewindex.com/company/twilio/incidents/rfcvzgk1qqnc · Markdown: https://rewindex.com/company/twilio/incidents/rfcvzgk1qqnc.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/rfcvzgk1qqnc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:19:38.718Z