# Twilio: Programmable Voice/Voice Insights - issues retrieving call media for carrier insights.

> Twilio status incident “Programmable Voice/Voice Insights - issues retrieving call media for carrier insights.” on 2017-08-07: impact minor (vendor’s label), 4.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/r8h0bkz27gnn
Last updated: 2017-08-08T00:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-08-07 19:25 UTC · Resolved: 2017-08-08 00:21 UTC · Duration: 4.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/r8h0bkz27gnn](https://status.twilio.com/incidents/r8h0bkz27gnn)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2017-08-08 00:21 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2017-08-07 19:25 UTC, resolved after 4.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/r8h0bkz27gnn
- Citation: Twilio, “Programmable Voice/Voice Insights - issues retrieving call media for carrier insights.” (2017-08-07 19:25 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/r8h0bkz27gnn (CC BY 4.0).
- Markdown link: `[Twilio: Programmable Voice/Voice Insights - issues retrieving call media for carrier insights. (2017-08-07)](https://rewindex.com/company/twilio/incidents/r8h0bkz27gnn)`


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Canonical: https://rewindex.com/company/twilio/incidents/r8h0bkz27gnn · Markdown: https://rewindex.com/company/twilio/incidents/r8h0bkz27gnn.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/r8h0bkz27gnn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:57:34.020Z