# Twilio: Automated Alert: Minimal Customer Impact Audio Degradation to Japan Numbers

> Twilio status incident “Automated Alert: Minimal Customer Impact Audio Degradation to Japan Numbers” on 2022-02-02: impact none (vendor’s label), 50 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/r28fm9np41ds
Last updated: 2022-02-02T19:22:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-02-02 18:32 UTC · Resolved: 2022-02-02 19:22 UTC · Duration: 50 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/r28fm9np41ds](https://status.twilio.com/incidents/r28fm9np41ds)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-02-02 19:22 UTC: We have fully investigated the audio degradation when calling to and from Japan numbers issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2022-02-02 18:32 UTC, resolved after 50 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/r28fm9np41ds
- Citation: Twilio, “Automated Alert: Minimal Customer Impact Audio Degradation to Japan Numbers” (2022-02-02 18:32 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/r28fm9np41ds (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: Minimal Customer Impact Audio Degradation to Japan Numbers (2022-02-02)](https://rewindex.com/company/twilio/incidents/r28fm9np41ds)`


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Canonical: https://rewindex.com/company/twilio/incidents/r28fm9np41ds · Markdown: https://rewindex.com/company/twilio/incidents/r28fm9np41ds.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/r28fm9np41ds · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:41:13.431Z