# Twilio: Degradation in Sim Swap and Identity Match Packages in Lookup V2

> Twilio status incident “Degradation in Sim Swap and Identity Match Packages in Lookup V2” on 2024-07-10: impact minor (vendor’s label), 31 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/qsmbwdyzpp01
Last updated: 2024-07-10T22:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-10 21:57 UTC · Resolved: 2024-07-10 22:28 UTC · Duration: 31 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/qsmbwdyzpp01](https://status.twilio.com/incidents/qsmbwdyzpp01)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-07-10 22:28 UTC: We are no longer experiencing issues with the Lookup Identity Match and SIM Swap packages. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-07-10 21:57 UTC, resolved after 31 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/qsmbwdyzpp01
- Citation: Twilio, “Degradation in Sim Swap and Identity Match Packages in Lookup V2” (2024-07-10 21:57 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/qsmbwdyzpp01 (CC BY 4.0).
- Markdown link: `[Twilio: Degradation in Sim Swap and Identity Match Packages in Lookup V2 (2024-07-10)](https://rewindex.com/company/twilio/incidents/qsmbwdyzpp01)`


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Canonical: https://rewindex.com/company/twilio/incidents/qsmbwdyzpp01 · Markdown: https://rewindex.com/company/twilio/incidents/qsmbwdyzpp01.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/qsmbwdyzpp01 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:00:53.360Z