# Twilio: SMS Inbound/Outbound Failures for Ported Numbers in South Africa Telkom via Local Numbers

> Twilio status incident “SMS Inbound/Outbound Failures for Ported Numbers in South Africa Telkom via Local Numbers” on 2020-11-06: impact minor (vendor’s label), 3.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/qrlj8b653snr
Last updated: 2020-11-06T21:49:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-11-06 18:40 UTC · Resolved: 2020-11-06 21:49 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/qrlj8b653snr](https://status.twilio.com/incidents/qrlj8b653snr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-11-06 21:49 UTC: While working with our carrier partner, it was confirmed that the issue is limited to a very small subset of ported numbers on the Telkom network in South Africa. Due to the limited impact, we will be reaching out to potentially affected customers via email for follow-ups and will proceed to close the incident.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-11-06 18:40 UTC, resolved after 3.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/qrlj8b653snr
- Citation: Twilio, “SMS Inbound/Outbound Failures for Ported Numbers in South Africa Telkom via Local Numbers” (2020-11-06 18:40 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/qrlj8b653snr (CC BY 4.0).
- Markdown link: `[Twilio: SMS Inbound/Outbound Failures for Ported Numbers in South Africa Telkom via Local Numbers (2020-11-06)](https://rewindex.com/company/twilio/incidents/qrlj8b653snr)`


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Canonical: https://rewindex.com/company/twilio/incidents/qrlj8b653snr · Markdown: https://rewindex.com/company/twilio/incidents/qrlj8b653snr.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/qrlj8b653snr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:00:04.210Z