# Twilio: Subset of Users are Unable to Access API Keys via Console

> Twilio status incident “Subset of Users are Unable to Access API Keys via Console” on 2022-01-07: impact minor (vendor’s label), 6.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/qnshryy7jtxb
Last updated: 2022-01-08T04:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-01-07 22:14 UTC · Resolved: 2022-01-08 04:33 UTC · Duration: 6.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/qnshryy7jtxb](https://status.twilio.com/incidents/qnshryy7jtxb)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-01-08 04:33 UTC: API key access via Console in the IE1 and AU1 region is operating normally at this time. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-01-07 22:14 UTC, resolved after 6.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/qnshryy7jtxb
- Citation: Twilio, “Subset of Users are Unable to Access API Keys via Console” (2022-01-07 22:14 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/qnshryy7jtxb (CC BY 4.0).
- Markdown link: `[Twilio: Subset of Users are Unable to Access API Keys via Console (2022-01-07)](https://rewindex.com/company/twilio/incidents/qnshryy7jtxb)`


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Canonical: https://rewindex.com/company/twilio/incidents/qnshryy7jtxb · Markdown: https://rewindex.com/company/twilio/incidents/qnshryy7jtxb.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/qnshryy7jtxb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:26:25.436Z