# Twilio: On Call Engineers are Investigating an Issue with SMS Delivery to Spain Shortcodes

> Twilio status incident “On Call Engineers are Investigating an Issue with SMS Delivery to Spain Shortcodes” on 2022-01-21: impact minor (vendor’s label), 30 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/qmvwbgtd3g7f
Last updated: 2022-01-21T11:55:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-01-21 11:25 UTC · Resolved: 2022-01-21 11:55 UTC · Duration: 30 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/qmvwbgtd3g7f](https://status.twilio.com/incidents/qmvwbgtd3g7f)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-01-21 11:55 UTC: We have fully investigated the SMS delivery issue to Spain Shortcode phone numbers, and it was determined that there is an individual customer impacted. An individual outreach is in progress with the individual customer.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-01-21 11:25 UTC, resolved after 30 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/qmvwbgtd3g7f
- Citation: Twilio, “On Call Engineers are Investigating an Issue with SMS Delivery to Spain Shortcodes” (2022-01-21 11:25 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/qmvwbgtd3g7f (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an Issue with SMS Delivery to Spain Shortcodes (2022-01-21)](https://rewindex.com/company/twilio/incidents/qmvwbgtd3g7f)`


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Canonical: https://rewindex.com/company/twilio/incidents/qmvwbgtd3g7f · Markdown: https://rewindex.com/company/twilio/incidents/qmvwbgtd3g7f.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/qmvwbgtd3g7f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:12:39.392Z