# Twilio: Caller Name Lookups Failing via Console and API

> Twilio status incident “Caller Name Lookups Failing via Console and API” on 2021-03-05: impact minor (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/qm766t9v9c4j
Last updated: 2021-03-05T15:59:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-03-05 14:59 UTC · Resolved: 2021-03-05 15:59 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/qm766t9v9c4j](https://status.twilio.com/incidents/qm766t9v9c4j)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-03-05 15:59 UTC: We have continued to see successful Caller Name Lookups since 7:10 AM PST. The service is fully operational, and this incident is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-03-05 14:59 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/qm766t9v9c4j
- Citation: Twilio, “Caller Name Lookups Failing via Console and API” (2021-03-05 14:59 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/qm766t9v9c4j (CC BY 4.0).
- Markdown link: `[Twilio: Caller Name Lookups Failing via Console and API (2021-03-05)](https://rewindex.com/company/twilio/incidents/qm766t9v9c4j)`


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Canonical: https://rewindex.com/company/twilio/incidents/qm766t9v9c4j · Markdown: https://rewindex.com/company/twilio/incidents/qm766t9v9c4j.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/qm766t9v9c4j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:42:43.272Z