# Twilio: Toll-Free Verification Returning 500s Errors

> Twilio status incident “Toll-Free Verification Returning 500s Errors” on 2023-09-29: impact none (vendor’s label), 17 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/qgn7dkpb7lkd
Last updated: 2023-09-29T14:32:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-09-29 14:15 UTC · Resolved: 2023-09-29 14:32 UTC · Duration: 17 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/qgn7dkpb7lkd](https://status.twilio.com/incidents/qgn7dkpb7lkd)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-09-29 14:32 UTC: Toll-free verification was degraded for 7 minutes between 6:59 am and 07:06 Pacific Time on 09/29/2023. During this period of time customers may have experienced 500s errors. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-09-29 14:15 UTC, resolved after 17 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/qgn7dkpb7lkd
- Citation: Twilio, “Toll-Free Verification Returning 500s Errors” (2023-09-29 14:15 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/qgn7dkpb7lkd (CC BY 4.0).
- Markdown link: `[Twilio: Toll-Free Verification Returning 500s Errors (2023-09-29)](https://rewindex.com/company/twilio/incidents/qgn7dkpb7lkd)`


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Canonical: https://rewindex.com/company/twilio/incidents/qgn7dkpb7lkd · Markdown: https://rewindex.com/company/twilio/incidents/qgn7dkpb7lkd.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/qgn7dkpb7lkd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:42:26.106Z