# Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States

> Twilio status incident “SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States” on 2026-10-27: impact minor (vendor’s label), 3.3 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/q8lt1pxxvmxh
Last updated: 2026-10-27T10:04:03Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-27 03:53 UTC · Resolved: 2026-10-27 07:10 UTC · Duration: 3.3 h
- Updates: 5 · Affected components: CARRIER NETWORK - SMS Long Code, North America, SMS Long Code, North America
- [Vendor status page: https://status.twilio.com/incidents/q8lt1pxxvmxh](https://status.twilio.com/incidents/q8lt1pxxvmxh)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-27 03:53 UTC: Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- **investigating** 2026-10-27 04:53 UTC: Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-10-27 05:09 UTC: Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- **monitoring** 2026-10-27 05:09 UTC: We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **resolved** 2026-10-27 07:10 UTC: The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes to AT&T network subscribers in the United States are operating normally.

## Rewindex changes for this incident

- 2026-10-27 05:03 UTC: [Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States](https://rewindex.com/change/r133f191748b0cc.md)
- 2026-10-27 05:14 UTC: [Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States](https://rewindex.com/change/r9bf9b508c229ca.md)
- 2026-10-27 07:13 UTC: [Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States](https://rewindex.com/change/rd757cebc744c85.md)


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Canonical: https://rewindex.com/company/twilio/incidents/q8lt1pxxvmxh · Markdown: https://rewindex.com/company/twilio/incidents/q8lt1pxxvmxh.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/q8lt1pxxvmxh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-27T10:04:03.847Z