# Twilio: On Call Engineers are Investigating Delivery Failures with Webhooks

> Twilio status incident “On Call Engineers are Investigating Delivery Failures with Webhooks” on 2020-09-09: impact none (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/q4dcdv7dckq9
Last updated: 2020-09-09T20:35:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-09-09 19:23 UTC · Resolved: 2020-09-09 20:35 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/q4dcdv7dckq9](https://status.twilio.com/incidents/q4dcdv7dckq9)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-09-09 20:35 UTC: Twilio observed an elevated error rate for callbacks between 9 Sept 2020, at 08:45-09:00 AM PDT and 09:45-10:15 AM Pacific Time. During this period of time some customers may have experienced webhook connectivity failures. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2020-09-09 19:23 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/q4dcdv7dckq9
- Citation: Twilio, “On Call Engineers are Investigating Delivery Failures with Webhooks” (2020-09-09 19:23 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/q4dcdv7dckq9 (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating Delivery Failures with Webhooks (2020-09-09)](https://rewindex.com/company/twilio/incidents/q4dcdv7dckq9)`


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Canonical: https://rewindex.com/company/twilio/incidents/q4dcdv7dckq9 · Markdown: https://rewindex.com/company/twilio/incidents/q4dcdv7dckq9.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/q4dcdv7dckq9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:55:05.847Z