# Twilio: Incorrect Number Type Returned From LookUp Product

> Twilio status incident “Incorrect Number Type Returned From LookUp Product” on 2021-10-20: impact none (vendor’s label), 29 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/py97r16kmmqg
Last updated: 2021-10-20T07:25:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-10-20 06:56 UTC · Resolved: 2021-10-20 07:25 UTC · Duration: 29 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/py97r16kmmqg](https://status.twilio.com/incidents/py97r16kmmqg)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-10-20 07:25 UTC: Carrier Lookup was degraded for 5 days between Oct 15 12:58:28 UTC and Oct 20 07:12:21 UTC. During this period, customers may have experienced incorrect values for the number type in carrier lookup responses for approximately 5% of the requests. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-10-20 06:56 UTC, resolved after 29 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/py97r16kmmqg
- Citation: Twilio, “Incorrect Number Type Returned From LookUp Product” (2021-10-20 06:56 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/py97r16kmmqg (CC BY 4.0).
- Markdown link: `[Twilio: Incorrect Number Type Returned From LookUp Product (2021-10-20)](https://rewindex.com/company/twilio/incidents/py97r16kmmqg)`


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Canonical: https://rewindex.com/company/twilio/incidents/py97r16kmmqg · Markdown: https://rewindex.com/company/twilio/incidents/py97r16kmmqg.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/py97r16kmmqg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:10:49.429Z